Email is an essential communication tool in the modern world, with billions of emails sent and received every day. It is used for various purposes, from personal communication and business communications to marketing and sales.
With the increasing use of email, it has become necessary to track email performance and effectiveness. This is where email tracking comes into play. Here, we will discuss why it is important to set up email tracking and how it can benefit you.
What is email tracking?
Email tracking is the process of monitoring and analysing the performance of emails sent to customers or prospects. It provides insights into how recipients interact with your emails, such as whether they open, click on links or forward them to other people.
Email tracking software can help you to track your email campaigns’ effectiveness, measure your email engagement metrics and optimise your email marketing for better results in the future.
What are the benefits of email tracking?
1. Understand customer behaviour
One of the main benefits of email tracking is that it helps you to understand your customers’ behaviour better. By tracking emails, you can determine which emails are opened and which are ignored. This information can help you to improve your email marketing campaigns by providing you with insights into what works and what doesn’t. You can use this information to optimise your email content, subject lines and call-to-action buttons to increase engagement rates and conversions.
2. It allows for personalisation
Another benefit of email tracking is that it allows you to personalise your email marketing campaigns. You can segment your email list based on engagement levels and send targeted emails to specific groups. For example, you can send follow-up emails to customers who opened your email but did not click on any links. This can help you to increase your conversion rates and generate more sales.
3. Track your sales funnel
Email tracking can also help you to track your sales funnel. By tracking email engagement metrics such as open rates, click-through and conversion rates, you can determine which stage of the sales funnel your customers are in. This information can help you to identify areas where you need to improve your sales process and optimise your email marketing campaigns to move customers through the sales funnel more effectively.
4. Identify & engage with inactive subscribers
Furthermore, email tracking can help you to identify inactive subscribers and re-engage them. By monitoring engagement metrics, you can identify subscribers who have not opened your emails for a long time – you can then send them a re-engagement email to try and bring them back into your sales funnel. This can help you to improve your email list’s health and increase your overall engagement rates.
Email tracking is an essential tool for any business that wants to improve the effectiveness of its email marketing campaigns. It provides valuable insights into how recipients interact with your emails and allows you to optimise your campaigns for better engagement and conversions. By setting up email tracking, you can personalise your email marketing campaigns, track your sales funnel and measure your ROI. So, if you haven’t already set up email tracking, it’s time to start tracking your emails and improving your email marketing campaigns’ performance